Lead employer contacts

Lead employer email address rf-tr.leademployerservice@nhs.net for first point of call.

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The customer service help desk

Telephone 0203 75 82060 OR Email rf-tr.nlpssrecruitmenthelpdesk@nhs.net

For:

• Pre-employment clearance queries

• Contract queries

• Other recruitment queries

Available Monday – Friday, 9am / 5 pm

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For any policy or application queries including; cycle to work scheme, and car lease scheme please email the service desk on: 

rf-tr.managementadvice@nhs.net or call on:  020 375 82174 / 020 375 82175 (10am-2pm)

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For any query regarding; indemnity, LTFT information, relocations, designated body, study leave queries (including course codes), SuppoRTT for returning trainees, training allocations, adjustments to training pattern/Out of Programme, Fourteen Fish Platform and e-portfolio please go via the NHSE PGMDE Support Portal: https://lasepgmdesupport.hee.nhs.uk/support/home

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For any pay query/P60 request/P45 request/mortgage request please contact our payroll department (SBS) via the following link: https://nhssbs.microsoftcrmportals.com/ or call on: 0303 123 1144

​When you log your query - please take note of the reference number they give you as we will need this should we need to get involved. Although SBS should be able to resolve the query for you in the first instance.

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For the submission of Relocation expenses please download the form from the NHSE portal and contact: rf-tr.gpleomonthly-return@nhs.net  

 

For assistance with the submission of travel expenses/study leave and system queries please contact: rf-tr.expenseclaims@nhs.net

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For any employment references please email: rf.references@nhs.net

rf-tr.rf-workflownotification@nhs.net - To opt out of pension- you will need to fill in SD502 form.

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For any query pertaining to returning from maternity leave, KIT days, absence, special leave, work schedule/contract query (if you have contacted your host placement first) or freenet issues, please contact: 
rf-tr.leademployerservice@nhs.net

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Updated 28/10/2024